Software for customer relationship management (CRM) automates and controls an organization’s customer life cycle. The sales team, sales representatives, and call center agents typically use it to stay in touch with customers and answer their needs swiftly.
Recall that certain CRM software for sales contain capabilities that are tailored for sales teams.
Basically, a CRM is your team’s best buddy if you operate with lots of customers. A solid CRM not only helps you manage your data but also streamlines and simplifies the customer experience.
37 Best Customer Relationship Management Software for 2023
1. Wrike
The most effective platform for work management is Wrike. With Wrike, everyone and all work is brought together in one location to reduce complexity, boost productivity, and free up individuals to concentrate on their most important jobs.
Wrike was created for teams and organizations looking to collaborate, create, and excel every day. with unparalleled strength, adaptability, and intelligence. The only work management tool a business will ever require to scale, optimize, and move quickly in a cutthroat environment is Wrike.
Wrike costs $9.80 per month, per user (billed annually).
From intuitive Gantt charts to automated approvals, Wrike has the features to make your work easier and more enjoyable.
2. HoneyBook
From the initial inquiry to the last payment, HoneyBook helps innovative small business owners streamline their operations so they can expand their operations and take advantage of the flexibility that comes with being their own boss.
HoneyBook has an unlimited user price of $39. In addition, HoneyBook provides an annual package with unlimited users for $390.
The following features are the core ones:
- Invoices
- Proposals
- Scheduling
- Contact form and lead management
- Branded brochures
- Bookkeeping
- Quickbooks integration
- Automatic payment reminder
- Client portal + login
3. Snovio
For effective contact management and effective cold outreach, Snov.io is the ideal CRM for business process management. Find more qualified prospects, check contacts, monitor the development of your leads, and automate cold outreach.
With targeted automated outreach and more than 2,000 integration options, you can save up your sales team’s time while increasing your revenue. The monthly price for Snovio is $39.00.
4. Pipeline CRM
The most widely used CRM for small and midsize organizations is Pipeline CRM, which enables sales teams from a variety of industries to create partnerships that can change the game.
The foundation of Pipeline CRM is an intuitive and flexible user interface, features that are sales-oriented, and industry-leading customer support and service. Today, Pipeline CRM is used by more than 18,000 users across 60 countries to obtain visibility into your sales pipeline and speed up possibilities and deal closure.
The price for Pipeline CRM’s three editions ranges from $300 to $588. Pipeline CRM also offers a free trial.
5. Nutshell
An all-in-one CRM and email marketing tool called Nutshell enables B2B businesses to collaborate and close more business. Nutshell is designed for teams that are sick of juggling several sales and marketing tools and don’t want to pay a full-time admin to manage their software.
It is simple enough for any user to use and powerful enough for any firm. A world-class live support team, free data migration assistance, limitless CRM contacts and data storage, completely customized reporting tools, and world-class service are all included with every Nutshell membership.
Prices for Nutshell’s two editions range from $16 to $42. Additionally, Nutshell offers a free trial.
6. Salesflare
Small and medium-sized enterprises that engage in B2B sales adore using Salesflare, a sophisticated CRM. It is a sales pipeline tool with zero input that thinks and functions for the user, not the other way around. No more typing in data by hand. Your address book is filled out by Salesflare, which also records any communications with those you are in contact with. It gathers information from social media, business databases, phone, email, and calendars and presents it to you in the form of automated customer timelines that include all the information you require. All you have to do is make the calls, write the emails, and drink the coffee.
There are three levels to Salesflare’s pricing structure, with the entry-level subscription costing $29 per user every month.
7. LeadSquared Sales + Mobile CRM
A cutting-edge SaaS platform called LeadSquared CRM offers end-to-end sales, marketing, and onboarding automation solutions. It unifies all marketing and sales operations into a single system, saving firms the time and expense of integrating numerous systems. LeadSquared was created to make it easier for companies of all sizes to simultaneously acquire, handle, and track leads. Users can follow the progress of sales from the time a lead enters the system until that lead becomes a client and beyond.
The monthly fees for Lite, Pro, and Super are $25.00, $50.00, and $100.00, respectively, per user.
8. EngageBay All-in-One Suite
The most popular and reasonably priced CRM software in the world, EngageBay supports over 29500 developing businesses worldwide. Using EngageBay, businesses can attract, hold the attention of, and develop their consumer base five times over and beyond.
EngageBay’s monthly user fee is $11.69 as of right now.
9. SuiteDash
SuiteDash is a fully integrated cloud-based platform that is more than simply client portal software and can meet all of the small- to medium-sized organizations’ software requirements.
Unfortunately, a lot of business owners have lost their patience with software as a result of spending excessive amounts of time and money attempting to learn numerous systems and then getting those different systems to cooperate. By integrating the most popular business tools into one, SuiteDash finds a solution to this issue.
From $19 to $99, SuiteDash offers 3 pricing variants. SuiteDash also offers a risk-free trial.
10. Zendesk Sell
It’s challenging to meet your sales goals while providing excellent customer service. Using Zendesk Sell is simple. Zendesk Sell is a cutting-edge sales CRM that is simple to use, intuitive, and quick to set up. It may help you increase revenue.
Sell offers everything your sales force requires in a single, centralized application, including productivity tools, powerful analytics, and a complete customer perspective from sales to support. The collection of solutions offered by Zendesk with the goal of improving customer experiences includes Zendesk Sell. More than 160,000 clients use Zendesk in over 30 languages and a variety of sectors. Zendesk Sell can be further customized to meet your specific company needs, including infinite pipelines and sequences. beginning with $150 per user per month.
11. NetHunt CRM
You can use NetHunt, a sales automation tool, directly from Gmail and other Google Workspace apps. It aids in managing leads, fostering customer relationships, tracking sales progress, and assisting sales teams in closing more deals.
Organize your clientele Make the most of NetHunt’s essential CRM tools to efficiently arrange your clientele. Several technologies that are associated with NetHunt CRM enable you to obtain fresh leads from various sources and keep communication in the CRM records.
Although there is no free edition of NetHunt CRM, there is a free trial available. The monthly price for the paid edition of NetHunt CRM is USD 30.00.
12. Dynamics 365 Sales
Using social insights, business analytics, and campaign management in the cloud, on-premises, or in a hybrid configuration, Microsoft Dynamics CRM is our customer relationship management (CRM) business solution.
By streamlining and automating the business procedures in the sales, marketing, and customer service sectors that foster client happiness and loyalty, customer relationship management (CRM) can save costs and boost profitability. CRM solutions can produce a return on investment through customer service, sales force, and marketing automation.
Dynamics 365 Sales Insights for a monthly cost of $50.00 per user.
13. Creatio
Creatio is the top supplier of ONE platform for automating business activities and CRM with minimal coding and maximum freedom. The Creatio product consists of a no-code platform called Studio Creatio, CRM programs called Marketing, Sales, and Service, as well as marketplace add-ons and industry workflows for 20 different verticals. – Marketing Creatio, a ready-to-use platform for no-code automation of lead management processes and marketing campaign workflows.
The minimum yearly purchase volume per customer is $2,000, which includes the price of any Marketplace product as well as the Creatio subscription fee.
14. Streak
The only CRM created wholly within Gmail is Streak. Streak allows you to manage your entire business from your Gmail inbox, which is transformed into a potent CRM. Manage any workflow inside of Gmail, including hiring, deal flow, projects, sales, and customer support. By automatically exchanging emails, notes, and phone logs, Streak facilitates collaboration so that team members can continue where one has left off. All plans include a robust set of email capabilities, including email tracking, email templates, mail merge, and email sharing, in addition to the essential CRM functions.
The following pricing tiers are available for Streak, starting at $19.00/month.
15. Accelo
Professional service companies all over the world utilize and adore Accelo to manage their client work profitably. No matter where you are, the end-to-end cloud-based platform manages all facets of providing client work, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing, and more. The client work management platform gives you a comprehensive view of your most recent company data and financial performance with an emphasis on time and money.
Accelo has a $24 monthly minimum price. Find the method that makes your professional service firm more efficient.
16. OnePageCRM
The best action-focused sales CRM, OnePageCRM, supports small and medium-sized organizations in maintaining sales control. One sales action at a time will help you close more deals by keeping your attention on what has to be done next, following up with each lead, maintaining team cohesion, and focusing on the next task at hand. Automate administrative tasks and data entry to save time. Create leads with a single click from any online page.
Accelo has a $24 monthly minimum price. Find the method that makes your professional service firm more efficient.
17. Dubb: Sales Video System + CRM
Dubb is a platform for sending customized, trackable films that provide corporate users with a video sales system. The Los Angeles-based business was started by deep technologists with expertise in marketing automation, machine learning, and artificial intelligence.
The Dubb platform has a website, Slack app, Chrome Extension, Outlook Add-In, and mobile app (with integrations to LinkedIn, Gmail, and more). The business was founded on the idea that anyone should be able to share insightful, visually appealing content with others without the need for specialized equipment or technological know-how.
The pro plan is $59.00/month with a free trial.
18. Ontraport
With the help of the no-code business platform Ontraport, service companies may scale and systematize. Faster growth is achieved with Ontraport’s management and automation of the complete buying cycle, which frees up business owners and teams to provide greater value to customers.
CRM, automation, payments, sales pipeline, web apps, tracking, email and SMS, landing pages, and membership sites are all included in Ontraport’s comprehensive range of marketing, sales, and company management tools.
The cost-effectiveness of Ontraport’s service is undoubtedly one of its advantages. With no startup fees and two hours of complimentary onboarding calls, it costs $297 per month.
19. Scoro
Award-winning end-to-end job management software Scoro is adored by consultancies and agencies all over the world. You can manage every step of your workflow with Scoro, from the initial hello to the last invoice.
Scoro gives you the ability to streamline work, automate repetitive activities, and make sure a business works as smoothly and efficiently as possible by combining a full array of project management, CRM, billing, and reporting capabilities all in one location.
No credit card is needed for the 14-day free trial. Essential users pay $26 per month, while Standard users pay $37 per month.
20. SuperOffice CRM
Our mission with SuperOffice CRM is to assist businesses in developing long-lasting client relationships. Our CRM solution has been built around relationships from the beginning. SuperOffice links people through technology and enables them to accomplish more, whether it be by fostering relationships with clients or coworkers.
We inspire and enable B2B professionals to anticipate client demands and to service and delight customers through the use of our CRM technology, expertise, and experience. The following pricing tiers are available for SuperOffice CRM, starting at €45.00/month.
21. NetSuite
For more than 20 years, NetSuite has been the world’s top cloud ERP solution, assisting businesses in gaining the insight, control, and agility needed to establish and expand a successful company.
More than 33,000 clients across 217 countries utilize our integrated system, which was initially focused on financials and ERP but has since expanded to include inventory management, HR, professional services automation, and omnichannel commerce.
In general, NetSuite deployments will range in price from $25,000 to $100,000. The range will be significantly determined by the volume of adjustments and/or integrations required for NetSuite to function properly for your specific company.
22. edrone
A specifically designed e-commerce CRM with Marketing Automation and Voice Commerce is called edrone. The success of thousands of our clients throughout the world is evidence that we successfully assist online companies in expanding by utilizing the greatest tools and technology available.
Through cutting-edge Marketing Automation, Customer Intelligence, Voice Search, Social Ads, tailored product suggestions, multichannel campaigns, and more, our all-in-one e-commerce marketing platform offers instant growth.
Edrone is cost-effectively priced and best suited for all sizes of businesses, starting at $300.
23. Flowlu
Project management, CRM, invoicing, team collaboration, and information management are all handled by one integrated company management solution. Organize your whole workflow to expand your company in ways that were previously impossible.
The price plans for Flowlu are as follows:
Starting at: $39.00 per month
Models of pricing: Free and Subscription
A free trial is offered.
24. SAP CRM
Big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management are all areas in which SAP CRM offers marketing solutions. Prices start at $58 monthly.
25. Membrain
With Membrain’s award-winning sales enablement CRM, sales teams can carry out their procedures more easily, coach more effectively, and make continuous improvements. It encourages the habits necessary in challenging B2B sales to boost productivity and maintain consistency.
Traditional CRM systems can be supplemented or replaced by Membrain. Trusted by customers in more than 80 countries, two-time Top Sales CRM winner, Top Sales Tool for five years running, and named the Top Sales Enablement Technology in 2016 and 2017. In the categories of CRM, Sales Performance Management, Sales Coaching, and Sales Enablement, only Membrain was recognized as a G2 Crowd High Performer.
The following pricing tiers are available for Membrain, starting at $65.00/month.
26. Prospect CRM
Growing wholesale, distributor, and manufacturing organizations are ideal for Prospect, the top Stock-Aware CRM. Prospect CRM helps you sell more every time in less time! To ensure that your sales and service teams are fully Stock-Aware, Stock-Aware CRM combines the best elements of traditional CRM, including marketing, sales pipelines, and customer service management, with the realities of selling B2B products, including quoting, ordering, inventory management, special pricing, back orders, product information, and even contracts, serial numbers, and asset tracking.
The following pricing tiers are available for Prospect CRM, starting at $110.00/month.
27. Method CRM
Method: CRM has 1,300+ five-star reviews on Intuit’s apps.com, making it the top-rated CRM for users of QuickBooks Desktop and Online. To ensure that your data is always up to date, use Method:unique CRM’s QuickBooks interface to obtain an instant, two-way sync for your customer information, invoices, payments, and more!
Even better, Method:CRM automates the lead collection process as well as the preparation of estimates and invoices, giving you more time back in your day. Method:CRM offers three editions with prices ranging from $25 to $74. Additionally, Method: CRM offers a free trial.
28. Solid Performers CRM
One of the few SAAS CRM systems that can handle a variety of tasks, including lead management, lead follow-up management, client management, client follow-up management, lead to-client conversion in a single click, proposal management, proforma invoice management, invoice management, product management, finance management, project management, and numerous other essential ones, is Solid Performers CRM.
We also offer the possibility to create custom modules, which allows clients to independently develop any additional features in accordance with business needs. A basic CRM membership costs $14.90 per user per month.
29. Vtiger All-In-One CRM
The goal of Vtiger is to develop software that enables customer-facing teams at small and medium-sized organizations to forge successful and long-lasting connections with clients.
With real-time actions and conversational insights, Vtiger CRM gives you a comprehensive overview of all your customer data in one location and assists you in streamlining your sales, support, and marketing touchpoints. With AI-powered CRM and powerful automation tools, Vtiger CRM enables teams to deliver growth and pleasant customer experiences over the full client lifetime.
One Professional (All-in-one) for a monthly cost of $30.00 per user. One Enterprise (all-in-one), for a monthly user cost of $42.00. Additionally, Vtiger has a Free Plan.
30. Softr
You may quickly and easily construct internal tools and client portals for your company with Softr.io. It is compatible with Google Sheets and Airtable (soon). Join the more than 90,000 teams creating employee intranets, client or partner portals, project management tools, dashboards, customer relationship management systems, and many other things.
Softr offers 4 editions with prices ranging from $29 to $199. Additionally, Softr offers a free trial.
31. Daylite
You can manage more clients, close more transactions, and complete more projects with Daylite, a CRM for macOS & iOS. Professional services companies, design and creative agencies, and wholesale organizations with 1 to 100 users can benefit greatly from Daylite. It makes it easier for you and your staff to monitor client follow-up and communication.
It is the right CRM software that enables you to keep tabs on each deal’s progress so you don’t lose out on opportunities. Keeping track of what has been completed and what steps remain for each project also aids in staying organized. Many of the built-in Apple applications you already use, like Apple Contacts, Apple Calendar, Apple Mail, Siri, Pages, Notification Center, and others, are compatible with Daylite.
Daylite has a single edition with a $39.99 price tag. Daylite also offers a risk-free trial.
32. Upsales Sales and Marketing Platform
Companies that are expanding quickly don’t have months to put CRM software in place. Therefore, we developed Upsales. to quickly deliver a product that gets great outcomes.
Upsales has become the fastest-growing B2B sales and marketing platform with over 1800 clients. We assist you in generating more leads, closing more sales, and retaining and gaining new clients by using this reliable CRM software and free CRM software.
Upsales has a starting price of $80 per month per user.
33. Vendasta
More than 60,000 partners using Vendasta’s end-to-end e-commerce platform may sell digital goods and services to more than 5.5 million small and medium-sized businesses (SMBs) worldwide. These partners include media businesses, marketing firms, and independent software vendors (ISVs).
These organizations may quickly adopt new solutions from a market of cloud-based technologies using the Vendasta Platform, which they can then offer to SMB clients as their own brand. The platform offers integrated CRM, sales tools, and AI-driven marketing automation to simplify go-to-market. Project, order, and billing management systems are also included to aid in scaling through robotic process automation.
Startup at $42.00 per month, Basics for $299.00 a month, Growth at $499 per month, and scale starting at $999 per month.
34. Spiro
For supply chain organizations and CRM software providers, Spiro.AI, like Monday sales CRM, offers the world’s smartest customer platform. Spiro.AI is a sophisticated platform that combines automated CRM capabilities and CRM features, sales enablement, analytics, sales processes, and integrated voice-over-IP.
It is powered by an AI Engine that provides real-time proactive recommendations to decision-makers. Customers of Spiro.AI claim that this improved visibility has helped their customer data management like close sales by 23% more quickly and boosted the value of their client contracts by 32%.
The pricing plans for Spiro are as follows: starting at $12000.00/year.
35. ePROMIS ERP
Enterprise resource planning (ERP), human capital management (HCM), customer relationship management (CRM), and other business management software solutions are offered by ePROMIS, a market leader globally.
The Next-Generation Customizable ERP Solution, ePROMIS ERP, gives you the power to coordinate every part of your company, exchange data, drive performance, reduce expenses, and increase profitability. Enterprise functionalities such as finance, supply chain, assets, projects, analytics, human resources, customer relations, and planning are all addressed by ePROMIS ERP.
For more on the programs and costs, speak with ePROMIS ERP.
36. Sugar Sell (formerly SugarCRM)
Click Less, Sell More with Sales Automation for Sales Warriors. Sugar Sell makes it simpler for sales teams to concentrate on connecting with customers and expanding their businesses by removing the blind spots, busy work, and barriers from customer relationship management.
You can equip your sales teams with Sugar Sell to grow revenue, improve efficiency, reduce the sales cycle, and provide impactful customer buying experiences. The price of SugarCRM per user per month ranges from $52 to $1,000, with the most common options costing $80 per user per month.
37. noCRM.io
With the use of lead management software, salespeople may complete more deals faster and with less time spent on administrative tasks. Leads are at the center of the system with noCRM.io, in contrast to conventional CRM software. Increase productivity by quickly generating leads from any source (business cards, spreadsheets, emails, websites, or other apps) and expanding your pipeline using prospecting spreadsheets that are already incorporated into the software.
You can plan and log actions, organize your sales process, and tailor your sales pipeline using noCRM.io, allowing you to manage the sales cycle from beginning to end. Stop losing leads and always be aware of what to do next.
The following pricing tiers are available for noCRM.io: starting at $12.00/month.
Conclusion
Software for customer relationship management (CRM) automates and controls an organization’s customer life cycle. The sales team, sales representatives, and call center agents typically use it to stay in touch with customers and answer their needs swiftly. We covered 37 of the top CRM programs in this article that are suitable for corporate use.
If you are interested in more business solution topics like CRM software, visit our blog now.
FAQ
What primary purposes does CRM software serve?
CRM software helps businesses by offering various crucial features for your marketing teams including:
Contact management:
Manage and maintain customer, client, and prospect data so you may get in touch with them when it’s appropriate and use their preferred outreach technique.
Interaction tracking of sales process:
For the benefit of everyone in your organization, keep thorough records of each employee’s communications via email with customers, clients, and prospects.
Workflow automation:
Create to-do lists, calendar reminders, alerts, task lists, and templates to help you organize your interactions with clients.
Reporting and analytics of customer data:
Using information from the CRM system, create reports that monitor and evaluate the effectiveness and productivity of your business and personnel.
What are some disadvantages I should be aware of?
Companies who experience issues as a result of their own broken business processes or bad corporate hygiene shouldn’t expect a CRM solution to be a miracle fix-all. Some firms believe that purchasing software will solve organizational issues with their sales team, marketing team, or data entry, but in reality, CRM technologies may merely amplify and exacerbate current issues.
Make sure the teams and individuals using the CRM platform are prepared to handle the potential growth in a client base that the software may bring on board if you want CRM software to operate well for your business.
Exists a mobile CRM app?
The kind and price of the CRM mobile app could be significant for your company’s sales pipeline management as your team probably uses smartphones or tablets. With an easy-to-use mobile app, your employees can quickly—and occasionally in real time—follow up with customers, make calls while on the go, check their emails and social media engagements, and customer interactions, and generally enhance the employee experience.
Ask if the mobile app is designed for Android or iOS devices, depending on which ones your staff prefers to use for sales reps and sales forecasting.
