The customer life cycle of a business is automated and managed using customer relationship management (CRM) software.
It is often used by the sales team, sales reps, and call center staff to stay in touch with clients and promptly address their needs.
Remember that certain sales CRM solutions provide features that are specific to sales teams.
Basically, if you work with lots of customers, a CRM is your team’s best friend. A good CRM not only aids in data management but also streamlines and makes the customer experience simpler.
39+ Best CRM Software In 2023
1. Wrike
Wrike is the platform that manages work the best. With Wrike, everyone and all work is centralized in one place, reducing complexity, increasing efficiency, and allowing people to focus on their most crucial tasks.
For teams and businesses looking to work together, innovate, and succeed every day, Wrike was developed. has unmatched intelligence, adaptability, and strength.
Wrike is the only work management platform a company will ever need to scale, optimize, and operate quickly in a competitive world.
The pricing of the Wrike Team is $9.80 per user, per month (billed annually). Wrike offers countless project additions for that price.
From intuitive Gantt charts to automated approvals, Wrike has the features to make your work easier and more enjoyable.
2. Snovio
Snov.io is the best CRM for business process management for effective contact management and cold outreach. Increase the number of qualified leads you find, verify your contacts, keep an eye on the progress of your leads, and automate cold outreach.
You may reduce the time your sales staff spends on outreach with more than 2000 integration possibilities and targeted automated outreach.
Starting at: $39.00/month; Subscription-based pricing; a free trial is offered
3. NetSuite
The leading cloud ERP solution in the world for more than 20 years, NetSuite helps organizations acquire the knowledge, control, and agility necessary to launch and grow a successful business.
Our comprehensive solution, which was first concentrated on financials and ERP but has since extended to include inventory management, HR, professional services automation, and omnichannel commerce, is utilized by more than 33,000 clients in 217 countries.
The starting price for a monthly membership is $99, however, the final cost will vary depending on the solution you desire.
4. Pipeline CRM
Pipeline CRM, the most popular CRM for small and midsize businesses, enables sales teams from many industries to form alliances that have the potential to upend the status quo.
An easy-to-use, adaptable user interface, sales-focused functionality, and industry-leading customer care and support form the basis of Pipeline CRM.
More than 18,000 users in 60 countries currently use Pipeline CRM to gain visibility into their sales pipeline and expedite opportunities and deal closure.
Pricing for Pipeline CRM; Begin. $ 25.00 user/month. for groups wishing to manage their pre-sales pipeline.
5. Nutshell
B2B companies can cooperate and close more business thanks to Nutshell, an all-in-one CRM and email marketing platform. Teams that are sick of managing many sales and marketing tools and don’t want to pay a full-time administrator to manage their software can use Nutshell.
It is user-friendly for everyone and powerful enough for any company. Every Nutshell membership comes with a world-class live support team, free data migration assistance, unlimited CRM contacts and data storage, entirely customized reporting capabilities, and world-class service.
Prices for Nutshell’s two editions range from $16 to $42. Additionally, Nutshell offers a free trial.
6. Salesflare
Small and medium-sized businesses that handle B2B sales appreciate using the sophisticated CRM Salesflare. It’s an automatic sales pipeline tool that works and thinks for the user, not the other way around. No more manually entering data.
Salesflare populates your address book and keeps track of all communications you have with people you are in contact with.
It compiles data from corporate databases, social media, phone, email, and calendars and delivers it to you as automated customer timelines with all the details you need. You just need to make the calls, send the emails, and get some coffee.
The following pricing tiers are available for Salesflare, starting at $29.00/month. Pricing structure: Free Subscription.
7. LeadSquared Sales + Mobile CRM
LeadSquared CRM, a cutting-edge SaaS platform, provides comprehensive sales, marketing, and onboarding automation solutions. It eliminates the need for businesses to spend time and money integrating several systems by consolidating all marketing and sales operations into one system.
Companies of all sizes may now more easily acquire, manage, and track leads thanks to LeadSquared. From the moment a lead enters the system until that lead becomes a client and beyond, users can watch the development of sales.
Cost of LeadSquared Sales Plus Mobile CRM:
LITE. $25.00. 1 user each month annually.
PRO. $50.00. 1 user each month annually.
SUPER. $100.00. 1 user each month annually.
8. EngageBay All-in-One Suite
EngageBay, the most widely used and affordably priced CRM software available, services more than 29500 emerging companies globally. Businesses may expand their customer base five times over and beyond by using EngageBay to draw in, keep the interest of, and attract new customers.
Starting at: $14.99 per month; Pricing Model: Free, Subscription; Available with Free Trial
9. SuiteDash
SuiteDash is a fully integrated cloud-based platform that can fulfill all the software needs of small to medium-sized businesses and is more than just client portal software.
Unfortunately, a lot of business owners have lost patience with software because they’ve spent too much time and money trying to figure out various systems and then get them to work together. SuiteDash resolves this problem by combining the most well-liked business tools into one.
The following pricing tiers are available for SuiteDash, starting at $19.00/month. Model of pricing: Subscription
10. Zendesk Sell
It can be difficult to achieve your sales targets while still giving exceptional customer service. Zendesk Sell is easy to use. Modern sales CRM Zendesk Sell is easy to use, intuitive, and quick to set up. Your revenue could go up as a result.
With productivity features, robust analytics, and a comprehensive view of the client from sales through support, Sell provides everything your sales staff needs in a single, centralized application. Zendesk Sell is a part of the suite of products the company provides in an effort to enhance customer experiences. Zendesk is used by more than 160,000 clients across 30 different languages and industry verticals.
Zendesk Sell can be further customized to meet your specific company needs, including infinite pipelines and sequences. beginning with $150 per user per month.
11. NetHunt CRM
A sales automation tool called NetHunt is accessible right from Gmail and other Google Workspace apps. It helps with lead management, building relationships with customers, monitoring sales progress, and helping sales teams close more deals.
Make the most of the crucial CRM capabilities provided by NetHunt to effectively arrange your clients. You can get new leads from numerous sources and maintain communication in the CRM records thanks to a number of NetHunt CRM-related technologies.
Costs for NetHunt CRM; business. $48.001 per month per user. For teams that must compel collaboration, monitor business performance, and automate clerical work.
12. Dynamics 365 Sales
Our customer relationship management (CRM) business solution uses social insights, business analytics, and campaign management in the cloud, on-premises, or in a hybrid configuration.
Customer relationship management (CRM) can reduce costs and increase profitability by streamlining and automating the business processes in the sales, marketing, and customer service sectors that promote customer satisfaction and loyalty.
CRM solutions have the potential to generate a return on investment through customer service, sales force automation, and marketing automation.
Small and medium-sized companies; $65 $20 per user each month. monthly, per user.
13. Creatio
The leading provider of ONE platform for automating CRM and business processes with the least amount of coding and the greatest degree of freedom is Creatio.
The Creatio product comprises a no-code platform called Studio Creatio, CRM applications called Marketing,
Sales, and Service, as well as add-ons for marketplaces and industrial workflows for 20 different verticals. – Marketing Creatio, a ready-to-use platform for workflow automation of marketing campaigns and lead management procedures with no code.
The minimum yearly purchase volume per customer is $2,000, which includes the price of any Marketplace product as well as the Creatio subscription fee.
14. Streak
Streak is the only CRM developed entirely within Gmail. Streak turns your Gmail inbox into a powerful CRM, allowing you to run your entire business from there. Manage any workflow within Gmail, including sales, hiring, deal flow, projects, and customer care.
Streak makes collaboration easier by automatically exchanging emails, notes, and phone logs so that team members may pick up where one has left off. In addition to the fundamental CRM features, all plans come with a comprehensive set of email features like email tracking, email templates, mail merge, and email sharing.
The following pricing tiers are available for Streak, starting at $19.00/month. Model of pricing: Free.
15. Accelo
Worldwide, reputable service providers use and admire Accelo for efficiently handling customer work.
From prospect to payment, the end-to-end cloud-based platform controls all aspects of providing client work, including sales, projects, tickets, retainers, timesheets, resourcing, and more, wherever you are.
With an emphasis on time and money, the client work management platform gives you a thorough overview of your most recent business data and financial performance.
Accelo has a $24 monthly minimum price. Find the method that makes your professional service firm more efficient.
16. OnePageCRM
OnePageCRM, the best action-focused sales CRM, aids small and medium-sized businesses in keeping sales under control.
By keeping your focus on what needs to be done next, following up with each lead, preserving team cohesion, and concentrating on the immediate work at hand, one sales action at a time will help you clinch more deals.
To save time, automate data entry and administrative activities. With only one click, generate leads from any internet page.
Professional Plan: $15 per month per user when billed monthly or $9.95 per user when invoiced annually.
17. Dubb: Sales Video System + CRM
Dubb is a website that allows people to send personalized, trackable videos and offers corporate users a video sales system. Deep technologists with experience in marketing automation, machine learning, and artificial intelligence founded the Los Angeles-based company.
There is a website, Slack app, Chrome extension, Outlook add-in, and mobile app for the Dubb platform (with integrations to LinkedIn, Gmail, and more).
Its founders believed that anyone should be able to share illuminating, visually appealing content with others without the need for specialist tools or technological know-how.
Dubb Enterorise’s Pro Plan, which costs $59.00 per month, is available for purchase.
18. Ontraport
Ontraport, a no-code business platform, enables service businesses to scale and automate. With Ontraport’s management and automation of the entire buying cycle, faster growth is possible while freeing up business owners and teams to give consumers more value.
Ontraport’s extensive suite of marketing, sales, and business management tools includes CRM, automation, payments, sales pipeline, web apps, tracking, email and SMS, landing pages, and membership sites.
Pricing for Ontraport; Ontraport Starter for Dynamic Content Management. 49 dollars a month.
19. Scoro
Worldwide, consultancies and agencies admire Scoro, an award-winning end-to-end task management tool. With Scoro, you can control every stage of your workflow, from the first greeting to the final invoice.
Scoro combines a full range of project management, CRM, billing, and reporting tools all in one place, allowing you to streamline work, automate repetitive tasks, and ensure a business runs as smoothly and efficiently as possible.
Information about pricing: 14-day free trial; no credit card needed. $26 per user, each month, is necessary. The usual rate is $37 per user, per month.
20. SuperOffice CRM
Our goal with SuperOffice CRM is to help companies create enduring client relationships. Our CRM system was created with connections at its core. Through the use of technology, SuperOffice connects people and helps them collaborate more effectively with clients or coworkers.
By utilizing our CRM technology, know-how, and experience, we motivate and assist B2B professionals to anticipate client requests, provide excellent customer service, and please clients.
Pricing for SuperOffice CRM; SERVICES. beginning with €45.00. the customer service representative. comprises the basic CRM feature set.
21. edrone
Edrone is a specially created e-commerce CRM with Marketing Automation and Voice Commerce.
The fact that we successfully aid online businesses in growing by leveraging the best tools and technology available is demonstrated by the success of thousands of our clients throughout the world.
Our all-in-one e-commerce marketing platform enables immediate development with cutting-edge Customer Intelligence, Voice Search, Social Ads, personalized product suggestions, multichannel campaigns, and more.
Edrone is cost-effectively priced and best suited for all sizes of businesses, starting at $300. You may deploy Edrone online.
22. HoneyBook
HoneyBook assists creative small business owners in streamlining their processes from the first customer inquiry to the final payment so they can grow their businesses and benefit from the flexibility that comes with being their own boss.
The Unlimited Plan is $39 per month or $390 per year (a $78 annual savings!). Get HoneyBook for just $1 per month for the first six months using the promo code ONLY1.
23. Flowlu
One comprehensive firm management solution handles all aspects of project administration, CRM, invoicing, team collaboration, and information management. Organize your whole workflow to grow your business in previously impractical ways.
A free version and trial are available for Flowlu. The monthly price for Flowlu’s paid edition is USD 39.00.
24. SAP CRM
SAP CRM provides marketing solutions in a variety of fields, including big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.
Depending on the number of users, this product, which is deployed in the cloud, is offered as software as a service (SaaS) through a monthly or yearly subscription.
25. Membrain
Sales teams can perform their procedures more easily, coach more successfully, and make ongoing improvements using Membrain’s award-winning sales enablement CRM. It promotes the routines required in difficult B2B sales to increase output and keep consistency.
Membrain is an alternative to or a complement to conventional CRM systems. More than 80 nations’ worth of clients trust it, and it has won two Top Sales CRM awards, five Top Sales Tool awards in a row, and two Top Sales Enablement Technology awards in 2016 and 2017. Only Membrain was named a G2 Crowd High Performer in the categories of CRM, Sales Performance Management, Sales Coaching, and Sales Enablement.
The following pricing tiers are available for Membrain, starting at $65.00/month.
26. Prospect CRM
Prospect, the best stock-aware CRM, is suitable for expanding wholesale, distribution, and manufacturing firms. Prospect CRM lets you sell more every time in less time. Stock-Aware CRM combines the best features of traditional CRM, such as marketing, sales pipelines, and customer service management, with the realities of selling B2B products, such as quoting, ordering, inventory management, special pricing, back orders, product information, and even contracts, serial numbers, and asset tracking. This ensures that your sales and service teams are fully Stock-Aware.
The following pricing tiers are available for Prospect CRM: Starting at $110.00/month
27. Method CRM
Method: CRM is the best-rated CRM for users of QuickBooks Desktop and Online, with more than 1,300 five-star reviews on Intuit’s apps.com. Use Method: unique CRM’s QuickBooks interface to get a fast, two-way sync for your customer information, invoices, payments, and more to make sure your data is always up to date!
Even better, Method: CRM automates the creation of estimates and invoices as well as the lead collection process, saving you time throughout the day.
CRM pricing that works for your company; 25. monthly, per user. charged yearly. or, when invoiced monthly, $28 per user.
28. Solid Performers CRM
Solid Performers CRM is one of the few SAAS CRM systems that can handle a wide range of tasks, including proposal management, proforma invoice management, invoice management, product management, finance management, project management, and numerous other crucial ones. These tasks include lead management, lead follow-up management, client management, client follow-up management, lead-to-client conversion in a single click, and proposal management.
Additionally, we give clients the option to design their own modules, enabling them to autonomously develop any extra features required for their particular businesses.
With prices starting at $3.99, Solid Performers CRM is affordable for those on a tighter budget, occasionally offers a free trial, and is highly recommended for businesses of all sizes. Cloud deployment is possible for Solid Performers CRM.
29. Vtiger All-In-One CRM
Vtiger’s mission is to provide software that enables customer-facing teams at small and medium-sized businesses to establish fruitful and enduring relationships with customers.
With real-time actions and conversational insights, Vtiger CRM helps you streamline your sales, support, and marketing touchpoints by providing you with a thorough picture of all your customer data in one place. Teams can offer growth and positive customer experiences over the whole client lifetime with the help of AI-powered CRM and robust automation capabilities from Vtiger CRM.
One Professional (All-in-one) for a monthly cost of $30.00 per user. One Enterprise (all-in-one), for a monthly user cost of $42.00. Moreover, Vtiger provides a Free Plan.
30. Softr
With Softr.io, you can quickly and easily create internal tools and client portals for your business. It works with Airtable and Google Sheets (soon). Join the over 90,000 teams building employee intranets, partner or client portals, project management tools, dashboards, CRM systems, and many other things.
Beginning at $24.00 a month. Professional at a monthly cost of $65.00. enterprise at $165.00 a month. A Free Plan with fewer features is also available from Softr.
31. Daylite
With Daylite, a CRM for macOS & iOS, you can manage more clients, close more deals, and finish more projects. Daylite can be very useful for professional services firms, design and creative agencies, and wholesale corporations with 1 to 100 users. It makes it simpler for you and your staff to keep track of customer communication and follow-up.
The correct CRM software gives you the ability to monitor the status of each contract so you don’t miss out on chances. Staying organized also involves keeping track of each project’s completed tasks and the steps that still need to be taken. Daylite works with a lot of the built-in Apple programs you already use.
Daylite has a single edition with a $39.99 price tag. Daylite also offers a risk-free trial.
32. Upsales Sales and Marketing Platform
Rapidly growing businesses don’t have months to install CRM software. As a result, we created Upsales. to swiftly produce a product that achieves exceptional results.
With over 1800 clients, Upsales has emerged as the B2B sales and marketing platform with the quickest growth. Using this dependable CRM software and free CRM software, we help you generate more leads, close more sales, and retain and win new customers.
Upsales has a starting price of $80 per month per user.
33. Vendasta
More than 5.5 million small and medium-sized businesses (SMBs) globally may purchase digital goods and services from more than 60,000 partners utilizing Vendasta’s end-to-end e-commerce platform.
These partners include independent software providers, marketing agencies, and media companies (ISVs). Using the Vendasta Platform, these firms may swiftly adopt new solutions from a market of cloud-based technologies, which they can subsequently provide to SMB clients under their own brand.
To make going to market easier, the platform integrates CRM, sales tools, and marketing automation powered by AI. In order to facilitate growth through robotic process automation, project, order, and billing management systems are also provided.
Begin at $42.00 a month. Basics for $299.00 a month. At $499 per month, growth. scale starting at $999 per month. In addition, Vendasta provides a Free Plan.
34. Spiro
The world’s smartest customer platform is provided by Spiro.AI, a supply chain organization and CRM software supplier, similar to Monday sales CRM. A sophisticated platform called Spiro.AI combines voice-over-IP integration, analytics, sales enablement, automated CRM features, and voice-over-CRM capabilities.
It is powered by an AI Engine that offers proactive suggestions to decision-makers in real-time. Customers of Spiro.AI report that this increased visibility has accelerated sales close rates by 23% and increased the value of their client contracts by 32%.
The pricing plans for Spiro are as follows: starting at $ 12,000.00/year.
35. ePROMIS ERP
ePROMIS, a market leader globally, provides company management software solutions for human capital management (HCM), enterprise resource planning (ERP), customer relationship management (CRM), sales and marketing teams, and other areas.
With the help of the Next-Generation Customizable ERP Solution, ePROMIS ERP, you can exchange data, organize every aspect of your business, boost productivity, cut costs, and boost profitability. ePROMIS ERP covers a wide range of enterprise functionalities, including finance, supply chain, assets, projects, analytics, human resources, customer relations, and planning.
Prices for this good or service have not been disclosed by ePROMIS ERP or CRM software providers. Both software vendors and service providers do this frequently. To get the most recent pricing, speak with ePROMIS ERP for their CRM software cost.
36. Sugar Sell (formerly SugarCRM)
Sales Automation for Sales Warriors: Click Less, Sell More. Sugar Sell is the right CRM software for you that removes the blind spots, hard work, and hurdles from customer relationship management so that sales teams can focus on interacting with clients and growing their businesses.
By giving your sales staff access to Sugar Sell, you can increase revenue in your small businesses, boost productivity, shorten the sales cycle, and deliver memorable customer buying experiences because of customer interactions.
The price of SugarCRM per user per month ranges from $52 to $1,000, with the most common options costing $80 per user per month.
37. noCRM.io
Salespeople can close more deals more quickly and with less administrative work if they employ lead management software or organize customer data and customer service teams. Unlike traditional CRM software, noCRM.io puts lead at the core of the system. Boost productivity by creating leads rapidly from any source (business cards, spreadsheets, emails, websites, or other apps) and by growing your pipeline with the help of prospecting spreadsheets that have already been included in the software.
Using noCRM.io, you can structure your sales process, customize your sales pipeline, plan and log actions, and manage the entire sales cycle. Stop losing leads and constantly be thinking about your next move.
The following pricing tiers are available for noCRM.io: starting at $12.00/month.
38. Salesforce Sales Cloud
Salesforce is one of the best free CRM software that enables businesses of all sizes to accelerate international company expansion by helping them generate revenue, automate procedures, and make smarter decisions.
Salesforce Sales Cloud is a customer relationship management software that has capabilities that include lead management, customer support, organizing customer data, sales processes, customer relationships account and contact management, sales opportunity management, pipeline and forecast management, workflow rules and automation, customized reports and dashboards, and a mobile application.
At $25.00 per user per month, essential. Professional users cost $70.00 a month. Enterprise costs $150.00 a month per user.
39. HubSpot Sales Hub
Your sales process can be sped up like in Zoho CRM with Sales Hub, a powerful and user-friendly sales CRM that combines sales engagement capabilities, configure-price-quote (CPQ) capacity, and robust sales analytics for growing teams.
Sales Hub is built on the HubSpot CRM platform, which pulls together teams, CRM tools, and customer data to provide a single source of truth for outstanding sales rep efficiency and customer engagement.
When reps use the entire CRM platform, they will be able to work as effectively as possible since they will have access to deeper insights, warmer leads, and integrated enablement materials. Utilize our vast ecosystem of app and solution partners to create a unique end-to-end customer experience.
HubSpot gives you the ability to grow your company without adding complexity, regardless of the approach, products, sales pipeline management, or programs you employ. With HubSpot, you can increase your growth.
The anticipated cost of the HubSpot Sales Hub Enterprise bundle. $75K for a team of 50 over a year.
Conclusion
The customer life cycle of a business is automated and managed using customer relationship management (CRM) software. It is often used by the sales team, sales reps, and call center staff to stay in touch with clients and promptly address their needs. In this article, we evaluated 39 of the best CRM applications that are appropriate for business use.
For more CRM Software platform articles, visit our blog.
FAQ
What are the main uses of CRM software?
CRM software benefits firms by providing a number of essential functions for your marketing staff, such as:
Manage contacts:
Maintain and manage your customer, client, and prospect data so you may contact them when it’s appropriate and with the outreach method they choose.
Monitoring of the sales process interactions:
Keep detailed records of every employee’s email correspondence with customers, clients, and prospects for the benefit of the entire company.
Automation of workflows:
To assist you in organizing your client interactions, create task lists, task reminders, alerts, calendar reminders, alerts, and templates.
Analyzing and reporting client data:
Make reports that track and assess the performance and output of your company and employees using data from the CRM system.
What are the drawbacks that I need to be aware of?
Companies shouldn’t expect a CRM solution to be a magic bullet for problems caused by their own flawed business processes or poor corporate ethics. Some businesses think that buying software will help them with their data entry, marketing, or sales team organizational problems, but CRM solutions may actually make such problems worse.
If you want CRM software to work well for your company, make sure the teams and individuals using the platform are prepared to handle the possible growth in a customer base that the program may bring on board.
Do you have a mobile customer relationship management app for customer data?
Due to the likelihood that your workforce uses smartphones or tablets, the type and cost of the CRM mobile app could have a big impact on how your organization manages its sales pipeline. Your staff can quickly—and occasionally in real time—follow up with customers, make calls while on the go, check their emails and social network interactions, and connect with consumers using an intuitive mobile app, which will also improve the employee experience overall.
Depending on whatever devices your staff chooses to use for sales reps and sales forecasting, inquire as to whether the mobile software is suited for Android or iOS devices.
